Last updated: August 8, 2026. These Terms form a binding agreement between you and PILOTREACH, a registered business in Ontario, Canada ("we", "us"), which operates WorkSpeaks (the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and able to form a binding contract. You represent that you are using the Service for a business you own or are authorized to represent, and that the information you give us is accurate.
WorkSpeaks produces bilingual short-form videos and images from material you provide and, with your authorization, publishes them to your social media accounts. It also provides quotes and invoices, and reports comments and performance metrics returned by connected platforms. Features may change, be added, or be withdrawn over time.
You are responsible for activity under your account and for keeping your sign-in method secure. Notify us promptly if you believe your account has been used without your authorization.
Synthetic voices are created only from the voice of a person who has given explicit, documented consent, are used only to narrate that person's own business content, and are deleted upon request. We refuse to clone any voice without documented consent from the speaker. You may withdraw consent at any time, which deletes the voice model.
Publishing uses each platform's official API under your OAuth authorization. Every video is subject to your approval before posting. You remain responsible for the factual accuracy of business claims in approved content; we do not fabricate prices, credentials, or reviews.
When you connect a social account, your use of that platform remains governed by that platform's own terms, and you agree to comply with them. This includes the TikTok Terms of Service, the Meta Terms of Service, and the YouTube Terms of Service. A platform may remove content or restrict an account under its own rules; we have no control over and are not responsible for those decisions.
The Service may not be used for misleading advertising, impersonation, unlawful content, or content violating platform policies. You may not resell the Service, attempt to access other customers' data, interfere with its operation, or use it to generate content depicting a person without their consent. We may decline material we cannot verify or that violates these Terms.
Paid plans are billed monthly in advance, either through our payment processor or by direct transfer as agreed with you. Prices are agreed with you before the first payment and may change with at least 30 days' notice before the change applies to you. You may cancel at any time; cancellation stops the next billing cycle and you keep access until the end of the period already paid for. Except where required by law, payments already made are non-refundable. Monthly content allowances do not carry over to the following month.
You may stop using the Service and delete your account at any time from within the app. We may suspend or terminate your access if you materially breach these Terms, if required by law or by a platform we depend on, or if continuing would expose us or our other customers to risk. Where practical we will give you notice and an opportunity to correct the problem. On termination, your right to use the Service ends and your data is handled as described in our Privacy Policy.
We aim to keep the Service running but do not guarantee uninterrupted or error-free operation. The Service depends on third-party platforms and providers whose availability and policies are outside our control. We may perform maintenance, and features that rely on a third-party API may stop working if that API changes or access is withdrawn.
Except as expressly stated in these Terms and to the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will generate business, leads, or any particular result. Nothing in these Terms limits any rights you have under consumer protection legislation that cannot be waived.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or exemplary damages, or for lost profits, lost revenue, lost business opportunities, or loss of data, arising out of or relating to the Service. Our total aggregate liability for all claims relating to the Service in any twelve-month period is limited to the amount you paid us for the Service during that period. These limits apply regardless of the legal theory and even if we were advised of the possibility of such damages.
You agree to indemnify and hold us harmless from claims, losses, and reasonable legal costs arising from material you submit, from content published at your direction, or from your breach of these Terms or of a connected platform's terms.
We may update these Terms as the Service changes. The "Last updated" date above always reflects the current version. For material changes we will give notice in the app or by email before they take effect; continuing to use the Service after that date means you accept the updated Terms.
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-laws rules. The courts of Ontario have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory rules of the jurisdiction where you reside.
If any provision of these Terms is found unenforceable, the remainder continues in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between us regarding the Service.
PILOTREACH — [email protected]
Ontario, Canada